Services Provided by Common Services Centers (CSCs)
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Services Provided by Common Services Centers (CSCs)

Services Provided by Common Service Centers (CSCs): Various services are being provided to the people by Common Services Centers (CSCs) in India. The CSC is now available in various places in a District around the country. The services i.e. G2C (Government to Consumer), B2C (Business to Consumer), and B2B (Business to Business) are successfully provided by Common Service Centers in India.

List of Services provided by Common Service Centers-

1. Government to Consumer (G2C)

Various Government Services like Birth/ Death Certificates, Forms Download and Submission, Property Tax and Registration, Bus Pass, Railway Ticket, Passport, Licenses, Permit, Subsidies, etc. are provided by CSC centers at one place for the convenience of citizens. Detail of services provided by centers is as-

  • Insurance Services
  • Passport
  • Premium Collection Services of LIC, SBI, ICICI Prudential, AVIVA DHFL and Other Insurance Companies
  • E-Nagrik & E- District Services {Birth/ Death Certificate etc.}
  • Pension Services
  • NIOS Registration
  • Apollo Telemedicine
  • NIELIT Services
  • Aadhar Printing and Enrollment
  • PAN Card
  • Electoral Services
  • E-Courts and Results Services
  • State Electricity and Water Bill Collection Services
  • IHHL Project of MoUD (Swachh Bharat)
  • Digitize India
  • CyberGram
  • Services of Department of Post

2. Business to Consumer (B2C)

List of Services provided by CSC from Business to Citizens is as-

  • Online Cricket Course
  • IRCTC, Air and Bus Ticket Services
  • Mobile and DTH Recharge
  • English Speaking Course
  • E- Commerce Sales (Book, Electronics, Households Items etc.)
  • Agriculture Services
  • CSC Bazaar
  • E Learning

3. Business to Business(B2B)

Services like Market Research, Rural BPO (Data Collection, Digitalization of Data) come under B2B.

4. Educational Services

Various types of Educational Services are also provided by CSC-

Adult Literacy- Adult Literacy is the ability to use a language for reading, writing, speaking, Listening. This service is offered through TARA Akshar+

IGNOU Services- Examination Form, Results declaration, Students Admission or Offering courses from IGNOU, etc. services being provided by CSC.

Digital Literacy- It includes Computer Courses, provides skills to ASHA and Anganwadi Workers and authorized Ration Card Holder, Investor Awareness Programmes, NABARD Financial Literacy Programme, etc.

MKCL Services- The Maharashtra Knowledge Corporation Limited (MKCL) has been offering various vocational and technical courses through online mode.

NIELIT Services- Online Registration/ Fee Collection, Online Examination Form submission, and printing of examination.

NIOS Services- CSC act as NIOS Facilitation Centers for promotion of Open Schooling in Rural Areas, Registration of Students, Payment of Examination Fees, Declaration of Results

5. Financial Inclusion

Financial Services like Banking, Insurance, and Pension are provided to Citizens in Rural and Remote Areas, particularly Women and marginalized communities, to secure their livelihood.

Banking- Variety of Banking services like Deposit, Withdrawal, Balance Enquiry, Statement of Accounts, Recurring Deposit Accounts, Overdraft, Retail Loan, General Purpose Credit Card, Kisan Credit Card, Credit Facilities to Borrower, etc. can be availed through CSC. It has partnered with 42 public and private sector and regional rural banks.

Insurance- CSC is providing Insurance products and services through Authorised Village Level Entrepreneur (VLE). In addition services for Life Insurance, Health Insurance, Crop Insurance, Personal Accident, Motor Insurance, etc. are provided.

Pension- CSCs promote the National Pension System in Rural and Semi-Urban Areas through Opening Tier 1 and Tier 2 Accounts, Deposit Contribution, etc.

6. Other Services

Agriculture- To avail of the agriculture services, Farmer registration is done. It helps the farmers to receive advisories related to it from experts. In addition, many other services like Weather Information, Soil Information are also provided to the citizens.

Recruitment- Notification for Recruitment in the Indian Navy, Indian Army, Indian Air Force is provided.

Income Tax Filling- Income Tax Returns can also be filed through CSC. Manual is available in English and Hindi for VLE.

How to Start A Common Service Center (CSC)

The process to Register for A Common Service Center (CSC) and Starting a New CSC in Your Area and Check Status Online- Any person who wants to open the Common Service Center and fulfills the eligibility can apply online. Application Procedure for setting up of CSC is as-

  1. First you have a TEC Certificate to Apply CSC
  2. Open the CSC Portal i.e. www.csc.gov.in
  3. Click on “Interested to become a CSC” on the left side of the page.
  4. Click on Link given ” For CSC Registration, Click Here”
  5. Enter the Aadhar Number in required box.
  6. After that choose the authentication Option from IRIS/ Finger Print/ One Time Password. Click on “Proceed”.
    Applicant have to pass through OTP Process.
  7. Click on Generate OTP.
    (Personal details of the applicant will automatically get filled from Aadhar data base. Applicant need to fill other details. Mobile Data and Email Id will be taken from Aadhar Card, same can’t be modified until change is not made in Aadhar.)
  8. Upload the Geo-tagged Image of Centers.
  9. Click on SUBMIT Option.

On submission of the Application, an acknowledgment number will be sent to the applicant.

Starting A CSC- Eligibility & Requirements

Starting A CSC- Eligibility & Requirements: If you want to Start a CSC (Common Service Center) in your area, you must have the Eligibility to Participate in CSC Scheme. If you are eligible, you need to have the required infrastructure also. Details like Eligibility, Educational Qualification, Age Limit, and Required Infrastructure is available on this page.

You can also get important information regarding CSC (Common Service Centers) on this website.

Eligibility to Participate in CSC Scheme-

Criteria for participation in Common Service Services are as below-

A desirous person should be a local person.

Age-

Applicant must have attained the age of 18 years.

Qualification-

A person should preferably have passed the Matriculation Level Examination or equivalent from the recognized board.

Other Requirements-

  • Applicant should have fluency in reading and writing the local language.
  • Should have the basic knowledge of English Language and Computer Skills.

Infrastructure Required for Starting a CSC Center

If you want to Start a CSC (Common Service Center) in your area, you must have the Eligibility to Participate in CSC Scheme. If you are eligible, you need to have the required infrastructure given here.

The common Service Center Scheme has been formulated by the Government to provide E-Services to citizens by establishing a common center under the Digital India Programme. The government envisages establishing the 1,00,000 (One Lac) CSCs across India. An eligible person can start CSC by approaching the Service Center Agency (SCA) of that respective area. Prerequisite to start a CSC is as-

Required CSC Infrastructure shall be as-

  1. Room/Building having place of 100-150 Sq. Ft.
  2. Two PC’s with UPS with 5 hours battery back-up or portable generator set. PC with licensed Operating System of Windows XP-SP2 or above.
  3. Two Printers. (Inkjet+ Dot Matrix)
  4. RAM having the minimum storage capacity of 512 MB
  5. Hard Disc Drive of at least 120 GB
  6. Digital Camera/ Web Cam
  7. Wired/ Wireless/V-SAT Connectivity
  8. Biometric/IRIS Authentication Scanner fro Banking Services.
  9. CD/DVD Drive

Total Estimated Cost per CSC will be 1.25 to 1.50 Lacs (Except Land & Building) (Services Provided by Common Services Centers (CSCs))

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